1、 Control product quality and price
Only high-quality products can truly leave a deep impression in people’s minds. Of course, high-quality products alone are not enough, and setting reasonable product prices is also an important means to increase customer return rates.
2、 Integrity management, establishing a reliable reputation
A good shopping mall, backed by a good reputation, can attract more loyal customers.
3、 Improve customer satisfaction
By conducting customer satisfaction surveys, we can understand what customers need and what is valuable to them, allowing customers to be satisfied with the product and service quality of the store, thereby enhancing their satisfaction with the mall.